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Business Process Investigation and Analysis ( e.g. time and motion studies, activity sampling techniques, line balancing, ABC costing, etc)
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Business Process Re-Design and / or Re-Engineering ( e.g. Process simulations, process modelling, process mapping, process trial runs, process scenario testing, etc)
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Business Process Automation and workflow optimization ( e.g. electronic content management, process virtualization, track & trace, balanced score card, operational dashboards, graphics, animation, etc)
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Business Process Outsourcing and In-sourcing strategies (e.g. economies of scales, purifying the value chain, push Vs pull on value add, making the client a participant in the value chain)